Terms & Conditions

Return & Refund Policy

Dear valued customer,
If you’re not perfectly delighted with your item , you may return your unsuitable item within 14 days. Please note, return numbers must be requested by email within 5 days of receiving your order.

Kindly make sure your items are returned new, unused or washed and in perfect condition, with AGETCONCEPT & the designer garment tags remain attached , dust bags and hangers should be included in your return. Footwear should be returned new & undamaged.

Swimwear & bikini bottoms should be tried on over underwear. Returns might not be accepted if the strip has been removed (swimwear or underwear) and may be sent back to the customer.

Returns that are damaged or without their original labels and do not meet our policy will not be accepted and will be sent back to the customer. Please contact our customer care team by emailing contact@agetconcept.com if you have any further questions.

Refunds All returned items will be credited to your account succesfully. The original shipping charges will not be refunded. If you have any questions or have any troubles in returning your product, please do not hesitate to contact us at Customer Care on contact@agetconcept.com / info@agetconcept.com Thank you for your undestanding :)

 

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